Whether you’re looking for health, financial, or wellness benefits, you’ll find the contact details of your dedicated benefit experts below. They’re here to coach you through all the details, helping you make the best decisions for your health and well-being.
| Benefit | Contact/Policy # | Phone | Website or Email |
|---|---|---|---|
| Benefit Enrollment Center | Big 5 | 844.396.5948 5 am – 8 pm PST M-F |
big5employeeportal.com |
| HR Department | Big 5 | 310.536.0611 Fax: 310.297.7628 |
benefits@big5corp.com |
| Medical | Kaiser Permanente (CA only) | 800.464.4000 | kp.org |
| Aetna #469718 |
877.204.9186 | aetna.com | |
| Healthcare Navigation | HealthJoy | 877.500.3112 | support@healthjoy.com healthjoy.com |
| Health Savings Account | HealthEquity | 866.346.5800 | healthequity.com |
| Dental | Aetna #469718 |
877.238.6200 | aetna.com |
| Vision | Aetna #469718 |
877.973.3238 | aetnavison.com |
| VSP #12164038 |
800.877.7195 | vsp.com | |
| Employee Assistance Program (EAP) | Guidance Resources | 888.628.4824 | lincoln4benefits.com or guidanceresources.com User: LFGsupport Password: LFGsupport1 |
| 401(k) Retirement Plan | Fidelity | 800.835.5097 | 401k.com |
| Life & Disability | Lincoln FInancial | 800.423.2765 | lincolnfinancial.com |
| Voluntary Pet Insurance | Wishbone | 800.887.5708 | wishboneinsurance.com/big5sportinggoods customercare@petbenefits.com |