Contacts

Whether you’re looking for health, financial, or wellness benefits, you’ll find the contact details of your dedicated benefit experts below. They’re here to coach you through all the details, helping you make the best decisions for your health and well-being.

BenefitContact/Policy #PhoneWebsite or Email
Benefit ConciergeBig 5888.842.1488
6 am – 2 pm PST
M-F
graham-benefits@marshMMA.com
HR DepartmentBig 5

310.536.0611

Fax: 310.297.7628

benefits@big5corp.com
MedicalKaiser Permanente (CA only)800.464.4000kp.org
UMR800.207.3172UMR.com
Healthcare NavigationHealthJoy877.500.3112support@healthjoy.com
healthjoy.com
HSA & HRAHealthEquity866.346.5800healthequity.com
DentalUMR800.207.3172UMR.com
VisionUMR800.207.3172UMR.com
VSP
#12164038
800.877.7195vsp.com
Employee Assistance Program (EAP)Guidance Resources888.628.4824lincoln4benefits.com
or
guidanceresources.com
User: LFGsupport
Password: LFGsupport1
401(k) Retirement PlanFidelity800.835.5097401k.com
Life & DisabilityLincoln Financial800.423.2765lincolnfinancial.com
Pet InsuranceWishbone800.887.5708wishboneinsurance.com/big5sportinggoods
customercare@petbenefits.com